Do your shoes fit wide or narrow?
Width is normal. We recommend growth space of 1 to 1.5 centimeters. Head over to our size guide (INSERT LINK) for further information.
Wool. Isn’t that hot and itchy in shoes?
If shoes are made with artificial wool – then the answer to this is yes. But we don’t do shoes like the rest. For our shoes we chose natural: ZQ certified merino wool. The world’s best. It is soft, it regulates temperature and simply just feels naturally better.
What about heel support?
All our shoes are responsibility developed, including a fairly supportive heel cap, for children to wear as they grow.
How do I clean the shoes?
We have made a super easy guide for this. Check it out here: INSERT LINK
What about returns?
Package contains prepaid return label when receiving your order. Within 30 days after order confirmation date the return label is free of charge to use. Try-ons are all right, but keep in mind returns must be in fair condition when sending back. Oh yeah, by the way: We are also happy secondhand buyers of outworn Aankl shoes. Click here (INSERT LINK) to see how it works.
Can I change my order?
Drop us an email email@example.com including order number. You can also give us a shout calling in on +45 61 71 34 56. We are here to help!
Do you ship internationally?
We sure do. Anywhere you like.
Nope. We do not do discounts, sorry. But you never know when a great deal or a limited edition drops.
Where are your shoes made?
Europe, sea-side Portugal. At a family run business, that has a great tradition in manufacturing children shoes. Our shoe factory is located close to Porto. Beautiful place.